FREE SHIPPING ON ALL U.S. ORDERS

FAQ

FAQs

How long does shipping take?

All orders are processed within 24-48 hours and your package will be delivered from 3-5 business days depending on location. 

How do I return/Exchange My Items?
Please send the return in its original packaging to 103 Exchange Pl, Pomona, CA 91768
with the order and invoice # on the label. Please also send an email to: support@totencarry.com

I Messed up my Order Details or Product Details can I change it?

Please email: support@totencarry.com immediately when you discover the order mistake so we can reprocess it before it gets shipped out.

How do I track My Order?
In the email that was provided to you, there will be a receipt of purchase and a automated tracking number that will be sent to you. Please check your inbox or junk folders for the tracking number. Please look in these areas before calling the customer service line. After You Find the Number, Go to Track My Order Page and put the info required to track your order.