You can place a return request in our Returns Center. Please review our Return/Exchange Policy before submitting a return request.

Return Policy
Exchange Policy

If you need more help, please email us at support@totencarry.com.

Processing Time: It takes our warehouse 1-2 business days to process your order.

Standard Shipping, Estimated delivery for in-stock items: 3-5 business days.

*The following destinations are excluded from Standard Shipping:

• Military Addresses (APO/FPO)
• U.S. Territories, including American Samoa, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands
  
  Please review detailed shipping estimates here.

At Tote&Carry, we stand by the quality of our products with a comprehensive 5-year limited warranty. This warranty reflects our commitment to craftsmanship and ensures your confidence in every purchase. Rest assured that your Tote&Carry product is protected against manufacturing defects for two full years from the original date of delivery.

For more information, please view our full warranty policy here.