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Common Questions
3 answersYou can place a return request in our Returns Center. Please review our Return/Exchange Policy before submitting a return request.
Return Policy
Exchange Policy
If you need more help, please email us at support@totencarry.com.
Processing Time: It takes our warehouse 1-2 business days to process your order.
Standard Shipping, Estimated delivery for in-stock items: 3-5 business days.
*The following destinations are excluded from Standard Shipping:
- Military Addresses (APO/FPO)
- U.S. Territories, including American Samoa, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands
Please review detailed shipping estimates here.
At Tote&Carry, we stand by the quality of our products with a comprehensive 5-year limited warranty. This warranty reflects our commitment to craftsmanship and ensures your confidence in every purchase. Rest assured that your Tote&Carry product is protected against manufacturing defects for two full years from the original date of delivery.
For more information, please view our full warranty policy here.