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Common Questions
8 answersAll of our backpacks, duffle bags , rolling duffle bags, and the small suitcase are carried on approved. and can be bestowed in the airplane top bag compartment.
Same day order processing
Average 3-4 days delivery for standard
Expedited shipping and 2 day shipping are available.
Your payment information is fully protected and encrypted with our payment check out systems.
Items can be returned within 30 days if they’re unused and in original packaging.
Exchanges must be unused and sent back first; once received, your exchange is processed.
Our products go through an extensive quality control check system, so your products have been QC'd 5 times before shipping to you.
Our crocodile and snake skin are vegan eco friendly durable faux leather. Be gentle, handle with care, it is a luxury bag. Do not slam, drop, throw, tamper with the bag.
Our hardware is gold plated metal and should be handled with care. Do not jam, stuff, rough, pull with force, treat with aggression. Handle with care.
Lifetime warranty available for purchase. Shipping protection, insurance, in case of theft and lost packages available for purchase at check out.
We have shipped over 300,000+ order packages
and a 98% 5 stars review rate
Email: support@totencarry.com
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